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File A Claim
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Insurance exists to protect you from the financial
burden that comes with many types of loss. If you are presently
experiencing a loss, the following numbers will guide you towards
prompt response and assist you in beginning the claims process... |
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To Report a Claim Please Call:
Roush Insurance Group, Inc.
Tel: 717-436-2525
Toll Free: 866-627-6874
If it is after hours (Office Hours: M-F 9-5 [& By Appointment]) &
your claim needs immediate attention please contact your policy's insurance company using the appropriate information as shown below. Please try to
have your policy number handy as it will most likely be requested by the insurance company.
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The Farmers Fire Insurance Company |
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EIC - Elizabethtown Insurance Company |
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Juniata Mutual Insurance Conpany |
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Pennsylvania School Board Association
Insurance Company |
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Volunteer Firemen's Insurance Services |
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Zurich Insurance Services |
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HELPFUL CLAIM TIPS:
[Automobile Claims]
The Basics...
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Our job is to help you.
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But you can also help us to help you.
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The more you can tell us about a loss, the more
the insurance company
can do to adjust your claim quickly and efficiently.
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If you are in an automobile accident, first seek
medical attention for anyone who has been injured. Then you can begin
gathering information to help with your claim.
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Keep in mind that you are the best person to
explain what happened. So be prepared to provide as many details as possible
about the accident, where it happened and how it occurred. This
information can be critical in settling a claim.
When it comes to your home, any loss can be
devastating. By working together, we can help make your recovery from a
loss a lot less painful.
Property Damage Or Theft...
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Begin by
making a list
of everything that has been damaged or lost in the claim. The more
information you can provide, the more quickly the insurance company can adjust your claim.
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List as much detail as possible including the model,
place and date of purchase, and amount of all your damaged or stolen
property.
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Receipts, owner's manuals, canceled checks and credit
card bills are especially helpful.
Fire And Smoke Damage...
You can take other steps to minimize the impact of a
loss at home.
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In case of fire and smoke
damage promptly report your loss.
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Do not try to clean the damaged items as sometimes
cleaning things without the proper equipment, knowledge and experience can do more harm than good.
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We can suggest you how to best protect your property
and review what is covered.
Water Damage...
If your home has
suffered water damage...
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Move all your possessions out of the affected areas
and then make sure that all the water is removed.
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A wetvac (for smaller water
damage) or emergency cleaning service (when the damage wide spread) can help with
this job. If you use a cleaning service, save your receipts.
In the case of either fire or water damage,
help protect the safety of your
family and pets by keeping them out of the damaged areas.
If Your Home Is Uninhabitable...
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If your home is uninhabitable and you must stay
elsewhere, keep the receipts for all your expenses.
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Your homeowners policy will pay for the covered
expenses that exceed your normal, day-to-day living costs.
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Receipts are helpful in determining how much you
should be reimbursed.
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It is also important that you provide us with a
telephone number where we can reach you or a family member.
[Liability Claim]
Another loss that is covered by homeowners insurance is
a
liability claim.
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Liability claims occur when one person feels that he
or she has sustained an injury because of someone else's negligence.
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If you think you or a family member may have caused
an injury to someone, or if someone is claiming that you have, please
report the claim to our office immediately.
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As with any other kind of incident, the more
information you can provide to us, the better we can serve you.
If someone is injured on
your property, begin by making sure the
person receives immediate medical attention.
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Then collect full names, addresses and phone numbers
for all parties involved.
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Finally, gather as much information as you can about
how the injury occurred and be prepared to provide your adjuster with as
clear an account of the incident as possible.
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